The GDPR (General Data Protection Regulation of 27 April 2016, OJ L 119, 04.05.2016) enters into force on 25 May 2018. We value your privacy and therefore, in connection with these changes, we have decided to bring to your attention the rules and purposes governing our processing of your data. You will also receive full information about your rights and easy contact with us, if you wish to exercise those rights.

The controller of your personal data is Joyfood Sp. z o.o., address: ul. Dąbrowskiego 207/225, 93-231 Łódź.


In all matters relating to the processing of your personal data, in particular to the exercise of your rights, you may contact us directly:


  • By mail: Joyfood Sp. z o.o. ul. Dąbrowskiego 207/225, 93-231 Łódź

  • By email:


The GDPR specifies precisely the rights of users and the corresponding obligations of the controller. The user has the following rights:

  • to request from the controller access to personal data;

  • right to rectification;

  • right to erasure;

  • right to restriction of processing;

  • right to object to processing;

  • right to data portability;

  • right to lodge a complaint with the Personal Data Protection Authority, address: ul. Stawki 2, 00-193 Warsaw;

Why and how long we process your data?

The purposes of processing arise from the functionalities made available on the website, and each of those purposes may be assigned a separate legal basis for processing.

Purposes of data processing:


The analysis of data for statistical purposes, in order to improve the operation of the website, develop the controller’s products and ensure better interaction with the users; this includes profiling. The basis for this processing of your data is Article 6(1)(f) of the GDPR, i.e., legitimate interest of the controller..


The period of processing:

1. Until the performance of the services indicated in the agreement is completed; also, after that time, if this is necessary for settlements or exercise of legal claims; they also may be processed for a longer period for statistical purposes, but you may request their erasure at any time.

2. Until the consent is withdrawn

What data we process?

We process only the data which are necessary for the functioning of the website. These may include: data in the forms or windows available on the website that you leave when navigating the website, i.e., the so-called cookies.

When navigating our website, you alone decide what type of data you wish to provide – the decision to provide, e.g., your name, surname or email address is always voluntary. If this is necessary for the provision of services or using functionalities of the website, you will be notified accordingly. If we require your consent to provide access to a specific service, we will expressly ask you for such consent, specifying the purpose for which the consent is required.

All the data we collect are required to provide services for your benefit, and we make every effort to limit the scope of such data to the necessary minimum. Optimisation of our services in this respect is one of the reasons why we process data for statistical purposes.

We do not collect special categories of data, i.e., sensitive data. Also, no data will be transferred to third countries or international organisations.


We respect your personal data. Therefore, we use the services of trusted cooperators and we apply modern technologies to ensure security. Our website uses safe protocols of information encryption. Your data are transmitted to other entities only if it is necessary to ensure the proper functioning of the website and it always takes place on the basis of an agreement which specifies the scope, purposes and period of such processing by third party entities.

In addition to the above, your data may be made available to other entities only if this is required by law.

Cookie policy

We use cookies to enable smooth functioning of the website. The data we collect in this way are not used for identification of the user, and the identity of the website user is not determined on their basis. However, they are saved on the drive of the device you use, which makes it possible to determine certain parameters of this device. They also allow gaining insight into the preferences of persons using a specific device, which allows us to adapt our content to your needs.

Cookies are in particular text files that usually contain the domain name of the website from which they come, time of their storage on the end device and a unique number. The collected information include the IP address, type of the browser used, language, type of the operating system, Internet service provider, information about the time and date, location and information transmitted to the website via the contact form. Only we and our trusted partners may access the information obtained with the use of these files.